SoCal Jet Boats
Misc. => Suggestions / Support => Topic started by: lunchboxf4i on May 14, 2013, 01:49:41 PM
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Who runs the scjb store? I paid for some items two months ago and still have not recieved anything and do not see a contact link to get ahold of anyone. I opened a paypal claim and they said if i closed it my items would be shipped . Still nothing ?
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Just close the claim out and contact brad u will get ur stuff it just takes a lil time we here at SCJB have learned to have patience when placing orders. SCJB and its store is a one man show and he has a full time job he makes no $$& off the website or the items he sells.
Sent from my iPhone 5 using SoCalJetBoats mobile app
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Who runs the scjb store? I paid for some items two months ago and still have not recieved anything and do not see a contact link to get ahold of anyone. I opened a paypal claim and they said if i closed it my items would be shipped . Still nothing ?
Since you were impatient and didnt bother to read this thread (http://www.socaljetboats.com/the-no-wake-zone/scjb-koozie-pre-orders/ (http://www.socaljetboats.com/the-no-wake-zone/scjb-koozie-pre-orders/)) where I was notifying everyone of the updates of the status of the lengthy delay of koozie orders (which was 100% out of my control), you decided to open a dispute with paypal rather than contacting me.
There is a contact form in the store (http://store.socaljetboats.com/contacts (http://store.socaljetboats.com/contacts) - link can found at the bottom of the home page of the store) which emails me directly, so the excuse of no way to contact me is irrelevant.
Anyways, by opening that dispute, it also canceled your order automatically (my store was notified automatically by PayPal's IPN) because paypal reversed the charges on my account. By this happening (your order being canceled) it was missed when I shipped out 30+ orders last wednesday.
I apologize for missing your order due to the other chaos's I was dealing with on several other orders trying to turn around 125 koozies and god only knows how many stickers in less than 24 hours. I am a 1 man show running this site, the store, etc. It is a hobby, not a business. I do this for you guys more than myself at times.
You have been issues a full 100% refund. Have a nice day.
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Well that sucks cause I did not want a refund.I wanted to show my support For so cal jet boats over here in florida. I could not find a link to email you and I posted this to see If i could be led in the right direction. I own a business and I have certin ways I do things . Sorry that how my guys do something is start a paypal claim if they can not find any info. It sucks because I love this place and I wanted to show my support. I was only asking when to expect my order . I guess the answer is I get no communication and a refund which again is not what I want .
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and i did not see the pre order thread I simply saw the store link and ordered the items I wanted .
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A refund is all I can offer since I am sold out of the Koozies and that was the last batch like those that I will have made because its too much of a pain in the ass to get them.
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are the stickers still avaiable?