I am so pissed right now. I returned a Ski tow to Dana Marine and they said they could refund my money cuz it didn't fit. So I said nah just give me a credit I would like to buy some other stuff. So (we'll call him BOB) says hey I will call you back and get your order placed........no call......Next day I call back and someone else answers and says just place the order online and I will credit the difference, so I did. I check with "BOB" to see when the order would go out and if I could pay for faster shipping, he said he was unsure and would check then henever called me back. I call back this morning and he said wait you have two orders the one you placed with me and the online one and that I screwed up by placing an online order and caused him to have more paperwork just to issue me a credit. WTF his dumbass co-worker told me to place the order online.....as a matter of fact I wanted to do it over the phone!! Who the hell treats a customer like that, I know I've only spent like $2500 or so with them but for a 24 year old kid that's alot to me. What do you have to do to get some respect, my business is done with those A$$ holes. Sorry if I offend anyone or if anyone works there but I have never been treated so rudely especially while trying to spend money as a customer!!
