Not going to get on the soap box.
But why in the ever loving hell you anyone rep that crap? I would not have even offered to sell that garbage in my shop when I had it.
I guess people will do anything to make a quick buck...
Here is my thinking (then I will hop down off the box).
I am the shop owner... I order the material for stock, keep it in inventory, pay the inventory taxes on it, pay someone to sell it and/or fill the order, take the money, deposit in my bank account, print receipt... Then when it comes back, pay someone to perform the return, box the bitch back up, pay someone to ship it back to the distributor. It cost me money to sell a counterfeit, third world complete piece of shit..... How is that even sustainable?
Am I the only one that sees it that way?
Glad you got your cash back.
GT
Let me start by saying I 100% agree with you on selling cheap knock off parts. It's the consumer that's driving this trend. I can't tell you how many times a week I get asked "what's the cheapest?" It's these guys that force shops to find the cheapest part available to try and compete. I wish I could sell Brodix or AFR heads all day but many people don't want to spend the coin when Chinese knock-offs are available.
As for the shops, it's a numbers game. If they have a 20% failure rate but you're making 80% profit on each unit you're still ahead. Not how I like to do business because I'm like you... do it once and do it right. But when the backyard guy on a budget comes in, he's willing to take those odds and risk it. We do our best to educate the customer but many times it falls on deaf ears or they hop online to find it cheaper. It's frustrating but goes with the territory.
I think this speaks to the core of what's wrong with our economy and job situation. Everyone want's to stretch their dollar further without thinking of the long term effect. I personally haven't set foot in a WalMart in years because I disagree with their business model. I try my damnedest to find Made in USA on whatever I buy but it's becoming nearly impossible!
Sorry for the soap box thread jack... guess the pent up frustration comes out when someone mentions the subject... LOL!