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WarZone / Re: The economy and stupid reasons for it....Rant
« on: February 12, 2009, 10:44:17 PM »Quote
I didn't want to offend Ray (IRREBEL) but the Home Depot down the street from my house did the same thing, I won't even go in there anymore, I would rather spend 15% more and keep someone employed...
lol No offense GT. I've been wondering the sub-moronic mentality behind self checkout for years. Particularly in our business, Home Depot, I giggle every time I see someone try and scan a 4x8 foot sheet of CDX or a 2x4 on the damn things. Let alone our maintenance costs when at least once a month or so someone dumps a five or one gallon bucket of paint in one. The self checkout is by far and away the biggest customer complaint at HOme Depot, and for good reason.
The same mentality that has these CEO's raking in the bucks is the fault of Wall Street, or more narrowly, Day traders and investment bankers. Can't really blame the CEO's for taking the money these boards of directors are willing to pay them to do what they do, much like you can't blame ball players for what they make when some idiot is willing to pay that. The problem is the boards of these companies are made up of day traders and investment bankers. The days when you were ranked on what could you do in 5 years are gone. If you can't show a return on investment in 6 months, you don't have a job. These top execs bonuses and payscale reflect that. In a nutshell, if they can make an investment in the company , say hardware, that is going to save them money over 2 to 3 years, even five and pay off, and then continue to run for 5 more years, they dun wanna hear it. They'll buy disposable sheit that craps out and needs replaced in 6 to 9 months because then they have made thier bonuses. At the same time screwing the very company that paid the bonus to begin with. Why do these CEO's bounce from company to company.......HMMMMMMM.........
Same thing with self checkout. I agree with GT and Omar, I refuse to use them, even in my own store. I once made a head cashier get a till, open a register and ring me out 10 minutes before closing one night in my own store. The thinking is, as Omar stated, saving payroll, the biggest expense in retail. My solution is this, those machines cost more than any 3 cashiers pay for 5 years, when you count maintenance costs and sales lost due to poor customer service. Plain and simple and I've offered to prove it in my store by shutting the phucking things down for 2 months and see how much our average dollar per transaction increases. No one will take the bet.
just food for thought.
BTW Omar, the Albertsen's here in Phoenix have made it clear and public they will NEVER install self checkout.
Ray

I somehow think it meant a different thing when Cindy called me that tho, given the context, lol
) to keep from shredding it? lol 
. All the cables low and in a line, more of a set back configuration. On the outside would seem more efficient, but what the hell do I know??? All these advances we have today in engine technology and the old '62-64 Mopar Max Wedges can STILL hold their own 45 years later so......... 