I use my cell phones A LOT.
I currently have Sprint for my personal cell phone and I have been waiting for 23 months to get rid of it. One month to go and it's gone. A LOT of dropped calls, incorrect billing almost every month for the first year, and consistant and persistant screw ups by Sprint on my service plan (adding/deleting text messages, 7 PM vs. 9 PM free call time start, etc...). "For english please press 1" really pisses me off.

I currently use Cingular for my work cell phone. Never a dropped call. Gets service where my Verizon phone did not get service. (Computer voice) "Hi, thank you for calling Cingular, I'd like to assist you so you'll need to let me know why you're calling, say current bill, say current minutes used, etc..." I say "current minutes used", computer voice says " so I say "current minutes used", computer voice says "I'm sorry, I didn't understand that, would ypu please say say current bill, say current minutes used, etc...", "I'd like to assist you so you'll need to let me know why you're calling, say current bill, say current minutes used, etc..." so I say "current minutes used" and the computer voice says "I'm sorry I didn't understand that, let me get an operator to assist you".

I had Verizon 2 years ago and I am going back to Verizon for my persoanl cell phone. BTW, I love it when my friends tell me how great Sprint is even though they rarely use the phone compared to me, hell they'll even tell me how great Sprint is after calling me back because we got a dropped call.
